Client Policy Servicing Representative

American International Group

Hato Rey, Puerto Rico
Create and update client records
Generate balance and experience reports
Issue and deliver policies and endorsements
Join AIG's Operations' Client Policy Servicing (CPS) team to support underwriters in developing insurance solutions and providing issuance and administrative services

Job Summary

  • Join AIG's Operations' Client Policy Servicing (CPS) team to support underwriters in developing insurance solutions and providing issuance and administrative services.
  • Responsibilities include creating/updating client records, generating reports, issuing policies/endorsements, processing maintenance tasks, and ensuring proper documentation.
  • AIG offers a Total Rewards Program focused on health, wellbeing, financial security, and professional development, valuing in-person collaboration for a supportive environment.

Matching Summary

Join AIG's Operations' Client Policy Servicing (CPS) team to support underwriters in developing insurance solutions and providing issuance and administrative services.

Skills & Requirements

Must-have

  • Create and update client records
  • Generate balance and experience reports
  • Issue and deliver policies and endorsements
  • Process policy maintenance tasks
  • Maintain communication with clients

Nice-to-have

  • Participate in efficiency projects
  • Contribute to process improvement
  • Collaborative in-office environment
  • Focus on inclusion and belonging

Key Requirements

  • Bachelor degree in Business or related field
  • Early career or some insurance experience
  • Fluent in English and Spanish
  • Excellent communication skills
  • Ability to establish working relationships
  • Analytical and detail-oriented
  • Proficient in MS Office (Word, Excel)

Work Rights

Not specified

Tailored Resume

Cover Letter