Product Support Representative (japanese Fluent Written And Spoken))

Skywise, an Airbus digital services company

Bangkok Area, Thailand
On-site
Japanese fluent written and spoken
Airline crew planning experience
Customer interface experience
Skywise, an Airbus digital services company, is seeking a Japanese-speaking Product Support Representative based in Bangkok. This role focuses on deploying digital solutions for airline crew planning and providing technical support to customers

Job Summary

  • The Product Support Representative plays an integral role as the primary technical interface with the customer as it pertains to deploying digital solutions and supporting their operations.
  • This role involves direct contact with the Customer, including on-site visits, under the guidance of the Customer Success Manager when applicable.
  • The ideal candidate is customer focused, analytical, and possesses a strong problem solving mindset.

Matching Summary

Match Score: 85

Skywise, an Airbus digital services company, is seeking a Japanese-speaking Product Support Representative based in Bangkok. This role focuses on deploying digital solutions for airline crew planning and providing technical support to customers.

Skills & Requirements

Must-have

  • Japanese fluent written and spoken
  • Airline Crew Planning experience
  • Customer interface experience
  • Technical problem solving
  • Digital solutions deployment

Nice-to-have

  • SaaS proficiency
  • Big Data and AI knowledge
  • Aviation operations knowledge

Key Requirements

  • 4 or more years of professional experience
  • Degree in Engineering or equivalent experience
  • English fluent written and spoken

Work Rights

Not specified

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