Lead Engineer

Ticketmaster

Gurugram, India
Fully remote
Experience with bot detection and blocking systems
Proficiency in bash python go scripting
Working knowledge of http protocol and web systems
Ticketmaster is seeking a Lead Engineer for their Abuse Operations team in Gurugram, India. The role involves overseeing abuse support and issue resolution, requiring expertise in troubleshooting and a strong technical background

Job Summary

  • This role involves overseeing a mission-critical team dedicated to protecting Ticketmaster platforms from abusive digital behaviors.
  • The successful candidate will provide expert coordination and perform analysis to remediate abuse while driving continuous improvements through automation.
  • Employees will join a global team at Live Nation Entertainment, known for its intense passion for live events and diverse culture.

Matching Summary

Match Score: 85

Ticketmaster is seeking a Lead Engineer for their Abuse Operations team in Gurugram, India. The role involves overseeing abuse support and issue resolution, requiring expertise in troubleshooting and a strong technical background.

Skills & Requirements

Must-have

  • Experience with bot detection and blocking systems
  • Proficiency in Bash Python Go scripting
  • Working knowledge of HTTP protocol and web systems
  • Experience leading and managing teams
  • Troubleshooting skills for low-level request issues

Nice-to-have

  • Passionate about live entertainment industry
  • Strong English language communication skills
  • Ability to work autonomously in global environment
  • Forward-thinking and innovative mindset
  • Experience with Splunk and Kibana analysis tools

Key Requirements

  • BA/BS degree in computer science or equivalent experience
  • Experience leading and building engineering teams
  • Experience with incident and change management processes

Work Rights

Not specified

Tailored Resume

Cover Letter