Senior Customer Success Manager

wohnungshelden.de

Unknown
Onsite
Customer-facing role experience
Social housing sector knowledge
Crm software proficiency
Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future

Job Summary

  • Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future.
  • As the Senior Customer Success Manager, you will play a pivotal role in ensuring the successful adoption, implementation, and ongoing satisfaction of our software platform within our clients environments.
  • We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Matching Summary

Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future.

Skills & Requirements

Must-have

  • Customer-facing role experience
  • Social housing sector knowledge
  • CRM software proficiency
  • Project management tools experience
  • SaaS customer success expertise
  • Client relationship building

Nice-to-have

  • Strategic business planning
  • Exceptional communication skills
  • Ability to manage multiple projects
  • Willingness to travel
  • Team cooperation and support
  • Diversity and flexibility appreciation

Key Requirements

  • 5+ years customer-facing software experience
  • Experience in customer success or account management
  • Strong understanding of social housing regulations
  • Experience with Salesforce or similar CRM
  • Proven track record in SaaS customer retention
  • Willingness to travel as needed

Work Rights

Not specified

Tailored Resume

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