Technical Application Specialist, Sr

Epicor Software Corporation

Not specified; not specified; comprehensive health...
Not specified
Advanced diagnostic skills for complex systems
Expert knowledge of microsoft sql and web servers
Experience with credit card payment terminals
Epicor Software Corporation is seeking a Senior Technical Application Specialist to resolve complex technical issues across software platforms while providing mentorship. The ideal candidate will have strong technical troubleshooting skills, preferably with experience in SaaS, e-Commerce, or ERP environments, and a focus on customer support

Job Summary

  • The role focuses on resolving highly complex technical issues across software platforms while providing expert-level guidance and mentorship.
  • Candidates will troubleshoot advanced client-server application issues involving Microsoft SQL, web servers, and various hardware integrations.
  • Epicor offers comprehensive benefits including free LinkedIn Learning licenses, internal mobility opportunities, and a focus on work-life balance.

Matching Summary

Match Score: 85

Epicor Software Corporation is seeking a Senior Technical Application Specialist to resolve complex technical issues across software platforms while providing mentorship. The ideal candidate will have strong technical troubleshooting skills, preferably with experience in SaaS, e-Commerce, or ERP environments, and a focus on customer support.

Salary

Not specified; Not specified; Comprehensive health and wellness benefits included

Skills & Requirements

Must-have

  • Advanced diagnostic skills for complex systems
  • Expert knowledge of Microsoft SQL and web servers
  • Experience with credit card payment terminals
  • Ability to troubleshoot Android/iOS devices
  • Strong written and verbal communication skills

Nice-to-have

  • Pattern recognition for proactive issue prevention
  • Mentoring and coaching junior team members
  • Familiarity with third-party software integrations
  • Contribution to knowledge base and FAQs
  • Comfort in high-volume fast-paced environments

Key Requirements

  • 5+ years of applicable experience in technical support
  • 2+ years of specialized experience in SaaS or ERP environments
  • Bachelor's degree or equivalent professional experience

Work Rights

Not specified

Tailored Resume

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