Workplace Ambassador Soft Service

JLL

Bengaluru, KA, India
On-site
Point of contact for inquiries
Troubleshooting and feedback
Routine walkthroughs and assessments
JLL is seeking a Workplace Ambassador for their Bengaluru office to serve as the primary point of contact for colleague inquiries and to enhance the workplace experience. The ideal candidate should have a background in hospitality or facility management, with strong customer service and communication skills

Job Summary

  • Serve as the initial point of contact for all LSEG colleague inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of LSEG colleagues and guests.
  • Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for LSEG.
  • Works collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Projects, etc.).

Matching Summary

Match Score: 85

JLL is seeking a Workplace Ambassador for their Bengaluru office to serve as the primary point of contact for colleague inquiries and to enhance the workplace experience. The ideal candidate should have a background in hospitality or facility management, with strong customer service and communication skills.

Skills & Requirements

Must-have

  • point of contact for inquiries
  • troubleshooting and feedback
  • routine walkthroughs and assessments
  • data collection analysis and reporting
  • coordinate colleague communications
  • exceptional service delivery

Nice-to-have

  • passion for hospitality
  • intuitive service delivery
  • meaningful lasting relationships
  • culture of continuous improvement

Key Requirements

  • Bachelor’s degree or equivalent
  • 2-4 years prior relevant experience
  • Exceptional customer service skills
  • Ability to manage multiple priorities
  • Proficient skills in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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