Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
Driveway Finance Corporation is seeking a Customer Service Call Center Representative to handle inbound calls and provide exceptional customer service in a hybrid work environment. The ideal candidate should possess strong communication skills and a customer-focused attitude, with a preference for those with previous telephone customer service experience

Job Summary

  • The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Employees are responsible for monitoring customer accounts for non-payments, delayed payments, and forwarding delinquent accounts to the Collections Team.
  • The role offers competitive pay starting at $20/hour with additional benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Driveway Finance Corporation is seeking a Customer Service Call Center Representative to handle inbound calls and provide exceptional customer service in a hybrid work environment. The ideal candidate should possess strong communication skills and a customer-focused attitude, with a preference for those with previous telephone customer service experience.

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Ability to provide courteous professional service
  • Knowledge of MS Office Excel and Word

Key Requirements

  • Previous telephone customer service experience preferred
  • PC skills including knowledge of MS Office
  • Ability to perform accurate data input

Work Rights

Not specified

Tailored Resume

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