We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio
Job Summary
We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.
As a Renewal Manager, you will own, drive, and proactively manage the renewals process for a strategic segment of global Adaptive Planning accounts, ensuring high gross retention and on-time closure, with the primary objective of minimizing product churn.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.
Salary
Base: zł116,200 PLN - zł174,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Maximize customer retention
Minimize financial attrition
Drive end-to-end renewal process
Complex contract renewal processes
Negotiate multi-year contracts
Leverage value realization conversations
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Integrity, empathy, and shared enthusiasm
AI/Automation integration in deal processes
Key Requirements
6+ years' customer facing role
Quota-Carrying Sales, Deal Operations, or Account Management