Guest Services Representatives are the face of AVE, responsible for setting a great first impression and providing a superior level of service to residents, clients, and visitors
Job Summary
Guest Services Representatives are the face of AVE, responsible for setting a great first impression and providing a superior level of service to residents, clients, and visitors.
The role requires proactivity, attention to detail, excellent communication, strong organization, and the ability to work independently and as part of a team.
The company offers a fun, positive work environment, professional development, paid Birthday Time Off, paid Volunteer Time Off, and complimentary apartment stays.
Matching Summary
Guest Services Representatives are the face of AVE, responsible for setting a great first impression and providing a superior level of service to residents, clients, and visitors.
Salary
$18-$20/hour
Skills & Requirements
Must-have
Face-to-face customer service experience
Proactive need anticipation
Detailed reservation management
Internal team coordination
Day-to-day operations management
Representing a luxury lifestyle
Nice-to-have
Hospitality industry experience
Relationship building skills
Community knowledge and recommendations
Assisting with sales efforts
Key Requirements
Face-to-face customer service experience
Hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred
Professional verbal and written communication skills
Detail orientation and excellent organizational skills
Ability to problem solve
Willingness to master industry systems
Ability to work independently and in a team environment
Available to work at least one weekend day per week