Customer Experience Specialist (leasing/customer Service)

Cottonwoodresidential

Fairfield, OH, US
Base: competitive base pyy; bonus/equity: quarterl...
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Customer service
Communication skills
Problem solving
** Cottonwood Residential is seeking a full-time Customer Experience Specialist for their Timber Hollow Apartments in Fairfield, OH. The role involves assisting residents and prospective tenants with their inquiries and ensuring a welcoming atmosphere, requiring strong communication skills and an upbeat attitude. **

Job Summary

  • As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home.
  • In this role, you will work full-time with a flexible schedule required, including weekends and evening hours.
  • Cottonwood Residential offers competitive pay, a quarterly bonus structure, full health benefits, generous 401k match, paid time off, and 11 paid holidays.

Matching Summary

Match Score: 75

** Cottonwood Residential is seeking a full-time Customer Experience Specialist for their Timber Hollow Apartments in Fairfield, OH. The role involves assisting residents and prospective tenants with their inquiries and ensuring a welcoming atmosphere, requiring strong communication skills and an upbeat attitude. **

Salary

Base: Competitive base pay; Bonus/Equity: quarterly bonus structure; Benefits: Full health, vision, dental, life, and disability benefits, 401k and HSA Company match, 3 weeks PTO, 11 paid holidays

Skills & Requirements

Must-have

  • customer service
  • communication skills
  • problem solving
  • greeting customers
  • apartment inquiries
  • community events
  • social media marketing

Nice-to-have

  • upbeat attitude
  • creativity
  • desire to learn
  • work hard
  • innovation

Key Requirements

  • Flexible schedule required
  • Must be able to stand when greeting customers

Work Rights

Not specified

Tailored Resume

Cover Letter