Call Center Operator Ii

Center for Integration Science

Boston, MA, United States
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
Communicate on the telephone
Assist with meal selection
Review therapeutic diet orders
As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff

Job Summary

  • As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff.
  • This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Matching Summary

As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Communicate on the telephone
  • Assist with meal selection
  • Review therapeutic diet orders
  • Adhere to sanitation and safety procedures
  • Proficient using Computrition system

Nice-to-have

  • Pleasant and friendly demeanor
  • Good attention to detail
  • Ability to maintain confidentiality
  • Handle difficult situations
  • Work well with others

Key Requirements

  • High school education
  • Customer service and/or call center experience
  • Healthcare setting experience preferred
  • Computer skills and basic mathematics knowledge
  • Registered Diet Technician credentials a plus
  • Ability to read, write, and speak another language is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter