Patient Service Representative - Float

Advocate Health

Aurora, Wisconsin, United States
Base: $20.80 - $31.20; bonus/equity: not specified...
Excellent customer service skills
Effective communication skills
Intermediate computer skills
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Monitors patient flow, offers assistance, and performs visit closure including scheduling follow-up appointments.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Effective communication skills
  • Intermediate computer skills
  • Basic medical terms understanding
  • Fast-paced environment
  • Attention to detail and accuracy

Nice-to-have

  • Acts as a resource to staff
  • Assists with training
  • Arranging transportation needs

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Patient scheduling experience
  • Registration experience
  • Medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter