Insights & Analytics Crm Campaign Manager (ftc)

DEPT

Toronto, Canada
Base: $60,000 – $65,000 cad annually; bonus/equity...
On-site
Crm platforms expertise
Customer lifecycle strategy
Data-driven decision making
Analyze customer performance metrics, engagement health, and customer health indicators to identify trends, risks, and untapped opportunities for growth and retention

Job Summary

  • Analyze customer performance metrics, engagement health, and customer health indicators to identify trends, risks, and untapped opportunities for growth and retention.
  • Own and execute campaigns, from ideation and requirement gathering to performance assessment, acting as the voice of the customer.
  • DEPT® offers a flexible, hybrid working policy, an excellent salary, mental health support, and opportunities for learning and development.

Matching Summary

Analyze customer performance metrics, engagement health, and customer health indicators to identify trends, risks, and untapped opportunities for growth and retention.

Salary

Base: $60,000 – $65,000 CAD annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • CRM platforms expertise
  • Customer lifecycle strategy
  • Data-driven decision making
  • Actionable marketing strategies
  • Customer health indicators analysis
  • A/B test design

Nice-to-have

  • Voice of the customer
  • Growth and retention opportunities
  • Hybrid working policy
  • Certified B Corp company

Key Requirements

  • 3-5 years experience in CRM/multi-channel communications
  • Bachelor's degree or equivalent practical experience

Work Rights

Not specified

Tailored Resume

Cover Letter