[so] It Application Support

Bosch Rexroth Pty. Ltd.

Th, Vietnam
On-site
Support end-user via smt ticket
Itil process with defined sla & kpi
Oracle pl/sql, sql server support
Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI

Job Summary

  • Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI.
  • Bosch is a leading global supplier of technology and services, offering end-to-end Engineering, IT, and Business Solutions.
  • Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world.

Matching Summary

Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI.

Skills & Requirements

Must-have

  • Support End-User via SMT Ticket
  • ITIL Process with defined SLA & KPI
  • Oracle PL/SQL, SQL Server support
  • Maintain and manage application servers
  • Good English verbal communication

Nice-to-have

  • Teamwork spirit and pro-active support
  • Open mindset and continuous improvement
  • Work under pressure during peak periods

Key Requirements

  • Bachelor IT or IT related field
  • Knowledge of SQL, PL/SQL
  • Knowledge in Service Management Tool
  • ITIL foundation Certificate is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter