Job Summary

• Provides key local customer interface and day-to-day work direction for assigned personnel at specific accounts to ensure customer satisfaction and Service Excellence per contract.
• As directed, use knowledge of customer contract to ensure obligations are met. Prioritize service, assign personnel, and follow up on commitments.
• GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Matching Summary

Salary

Base: $96,000.00 - $144,000.00; Bonus/Equity: Performance-based incentive compensation; Benefits: Medical, dental, vision, PTO, 401(k), life, disability, accident insurance, tuition reimbursement

Skills & Requirements

Key Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment
• High School Diploma/GED and 6+ years of experience servicing medical equipment
• Minimum of four years' experience as a Biomedical Technician
• One-year progressive team leadership experience
• Qualified experience in a customer service environment
• Experience managing financial and administrative requirements
• Strong communication and presentation skills
• Ability to analyze metrics and reports
• Proficiency in completing electronic documentation
• Willing to travel outside of the assigned region
• Must have and maintain a valid driver's license
• Legal authorization to work in the U.S. is required

Work Rights