Johnson Controls is seeking an Administrator for their Solihull location, who will manage customer-facing service portals to ensure data accuracy and high-quality service delivery. The role requires strong organizational and communication skills, with a focus on operational improvement and digital transformation
Job Summary
You will manage, configure and operate customer-facing service portals used by our customers.
You will administer and maintain customer service portals, ensuring data accuracy, workflow progression and SLA adherence.
Competitive salary, 25 days annual leave + bank holidays, Pension with employer match, Life assurance, EAP, referral scheme, discounts.
Matching Summary
Match Score: 85
Johnson Controls is seeking an Administrator for their Solihull location, who will manage customer-facing service portals to ensure data accuracy and high-quality service delivery. The role requires strong organizational and communication skills, with a focus on operational improvement and digital transformation.
Skills & Requirements
Must-have
Manage customer-facing service portals
Ensure portal data accuracy
Troubleshoot portal issues
Monitor portal data and reports
Validate closed jobs for invoicing
Nice-to-have
Drive transparency and efficiency
Contribute to digital transformation
Adaptable and positive approach
Collaborate effectively with teams
Key Requirements
Relevant experience in a similar professional role