Patient Service Representative Atrium Health - Ft 2nd

692

Harrisburg, NC, USA
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Patient registration and pre-registration
Insurance coverage verification
Customer service with aidet standards
The Patient Service Representative is responsible for greeting patients, explaining services, verifying insurance coverage, and collecting co-payments while adhering to customer service standards

Job Summary

  • The Patient Service Representative is responsible for greeting patients, explaining services, verifying insurance coverage, and collecting co-payments while adhering to customer service standards.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, benefits, retirement plans, and educational assistance programs.
  • Advocate Health is a leading nonprofit integrated health system serving nearly 6 million patients with expertise in multiple specialties and a commitment to equitable care.

Matching Summary

The Patient Service Representative is responsible for greeting patients, explaining services, verifying insurance coverage, and collecting co-payments while adhering to customer service standards.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid time off, health and welfare benefits, retirement plans

Skills & Requirements

Must-have

  • Patient registration and pre-registration
  • Insurance coverage verification
  • Customer service with AIDET standards
  • Electronic eligibility confirmation systems
  • Flexible scheduling including evenings and weekends
  • Data entry and typing proficiency
  • Knowledge of Medicare and Medicaid regulations

Nice-to-have

  • Team collaboration and communication skills
  • Knowledge of billing and financial counseling processes
  • Ability to handle urgent and charity cases
  • Experience with Computerized Provider Order Entry
  • Participation in quality initiatives and trainings

Key Requirements

  • High School Diploma
  • 2 years experience in patient access or related fields
  • Typing speed of 25 WPM
  • Knowledge of federal and state billing regulations
  • Ability to work flexible hours including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter