Customer Service Representative

AmeriVet

Cape May Court House, NJ, United States
Base: $18 - $20 ph; bonus/equity: performance bonu...
Not specified
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
AmeriVet is seeking a Customer Service Representative (CSR) to enhance client interactions at their clinic in Cape May Court House, NJ. The ideal candidate should possess strong customer service skills, be detail-oriented, and demonstrate compassion in client interactions, especially in challenging situations

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive impression.
  • Responsibilities include managing appointments, performing lobby triage, handling payments, and maintaining accurate pet records.
  • The company offers competitive pay, performance bonuses, 401(k) matching, health insurance, and generous paid time off.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative (CSR) to enhance client interactions at their clinic in Cape May Court House, NJ. The ideal candidate should possess strong customer service skills, be detail-oriented, and demonstrate compassion in client interactions, especially in challenging situations.

Salary

Base: $18 - $20 per hour; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving skills
  • High school diploma or equivalent

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year customer service experience
  • Compassionate communication style
  • Computer efficiency

Key Requirements

  • HS Diploma or educational equivalent
  • Available for weekend and holiday rotations
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter