Customer Relations Coordinator

Marriott Vacations Worldwide

Princeville, HI, US
Base: $23.00 ph; bonus/equity: + commission; benef...
Not specified (considering industry norms, likely "onsite" due to location-based services)
Flexible schedule including weekends and holidays
Ability to lift up to 10lbs without assistance
Excellent verbal and written communication skills
Marriott Vacations Worldwide is seeking a Customer Relations Coordinator in Princeville, HI, to enhance guest experiences and ensure memorable vacations. The role involves engaging with guests, offering concierge-style services, and addressing their needs with professionalism and a friendly demeanor

Job Summary

  • The role involves communicating with preview tour customers via telephone before their scheduled arrival to offer concierge-style services.
  • Employees will engage customers in conversations regarding property amenities, services, and area attractions to ensure memorable vacation memories.
  • The position offers competitive pay, medical/dental/vision benefits, 401K opportunities, travel discounts, and tuition reimbursement.

Matching Summary

Match Score: 85

Marriott Vacations Worldwide is seeking a Customer Relations Coordinator in Princeville, HI, to enhance guest experiences and ensure memorable vacations. The role involves engaging with guests, offering concierge-style services, and addressing their needs with professionalism and a friendly demeanor.

Salary

Base: $23.00 per hour; Bonus/Equity: Plus commission; Benefits: Medical/Dental/Vision/401K/travel discounts/tuition reimbursement

Skills & Requirements

Must-have

  • Flexible schedule including weekends and holidays
  • Ability to lift up to 10lbs without assistance
  • Excellent verbal and written communication skills
  • Professional interaction with guests and colleagues

Nice-to-have

  • Concierge-style service mindset
  • Anticipating guest needs proactively
  • Positive and timely problem resolution
  • Knowledge of local area attractions

Key Requirements

  • Available to work flexible schedule including weekends and holidays
  • Physical ability to stand, sit, walk, bend, twist, and stoop
  • Lift/carry/push/pull items weighing up to 10lbs
  • Pass background and drug screening if required by policy

Work Rights

Not specified

Tailored Resume

Cover Letter