Principal Engagement Manager

ServiceNow

Rome, Italy
On-site
Lead delivery team for complex engagements
Utilize now create methodology
Single point of contact for stakeholders
You will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers

Job Summary

  • You will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers.
  • Principal Engagement Managers are seasoned leaders who build high-performing teams, accelerate time to value, and drive rapid and effective program decision-making.
  • As a ServiceNow Principal Engagement Manager, you will use your advanced leadership skills and expertise in delivery and utilize Now Create, the ServiceNow Implementation Methodology, to drive successful customer outcomes.

Matching Summary

You will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers.

Skills & Requirements

Must-have

  • Lead delivery team for complex engagements
  • Utilize Now Create methodology
  • Single point of contact for stakeholders
  • Establish program governance
  • Risk assessment and mitigation plans
  • Mentor team members
  • Drive resolutions for identified gaps

Nice-to-have

  • Agile Scrum experience
  • Growth mindset and independent learning

Key Requirements

  • 8+ years of progressive experience
  • Project Management certification in PMI or similar
  • Fluency in Italian and English
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter