The role involves independent professional responsibility for invoicing customer support interventions, managing parts orders, and coordinating shipments
Job Summary
The role involves independent professional responsibility for invoicing customer support interventions, managing parts orders, and coordinating shipments.
Candidates must possess strong analytical capabilities to prioritize cases according to SLA and enforce relevant SOPs with internal staff.
Malvern Panalytical is a global organization committed to diversity and inclusion, offering a career as a partner in discovery for innovative companies.
Matching Summary
The role involves independent professional responsibility for invoicing customer support interventions, managing parts orders, and coordinating shipments.
Skills & Requirements
Must-have
Proficient in MS Office Excel intermediate
Experience with ERP and CRM systems
Strong analytical and organizing skills
Bilingual English and Spanish proficiency
Knowledge of invoicing and order processing
Nice-to-have
Ability to work under pressure
Effective cross-discipline collaboration
Experience with BI tools
Proactive problem-solving capabilities
Key Requirements
Bachelor's degree in Business Administration or related area