Customer Experience Manager

DCH Ford of Eatontown

Eatontown, NJ, United States
$50,000 to $90,000 + ; performance-based pyy inclu...
Vehicle purchase guidance
Customer relationship management
Product feature presentation
As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers

Job Summary

  • As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.
  • The company is dedicated to earning customers for life, taking personal ownership, improving constantly, and having fun, offering opportunities for career advancement within its network of over 300 dealerships.
  • The company offers a competitive, performance-based pay structure with a salary range of $50,000 to $90,000+, along with comprehensive benefits including medical, dental, vision, 401(k), and employee stock purchase plan.

Matching Summary

As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.

Salary

$50,000 to $90,000+; performance-based pay including commission and bonuses; Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Discounts, Wellness Programs

Skills & Requirements

Must-have

  • vehicle purchase guidance
  • customer relationship management
  • product feature presentation
  • follow up with customers
  • track customer data

Nice-to-have

  • team player
  • self-motivated goal achiever
  • fun work environment
  • career growth opportunities

Key Requirements

  • 2+ years sales experience
  • new car dealership experience preferred
  • Bachelor's Degree preferred
  • acceptable driving record
  • valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter