Base: £27,032.00; bonus/equity: up to £1,000 for c...
Fully remote
Handling inbound calls
Managing customer accounts
Financial solutions
You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health
Job Summary
You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.
After a qualifying period of around 6 months, you'll have the flexibility to work from home if you prefer.
Internal career progression via Capita Academy, which helps many colleagues to develop into a multitude of roles available with a clear development plan from the outset.
Matching Summary
You will be responsible for handling inbound calls, speaking and listening to customers who are in different financial positions, tailoring affordable outcomes to help them on the road to financial health.
Salary
Base: £27,032.00; Bonus/Equity: up to £1000 for completion of route to competency; Benefits: Not specified
Skills & Requirements
Must-have
handling inbound calls
managing customer accounts
financial solutions
using multiple systems
adhering to FCA standards
Nice-to-have
supportive nature
excellent conversational skills
building rapport
embracing learning and development
positive impact on lives
Key Requirements
Previous experience with using multiple systems is essential