Base: $113,800-$156,550; bonus/equity: not specifi...
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5+ years ecommerce operations experience
End-to-end customer journey management
Voice of customer (voc) analysis
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Bose Corporation is seeking an Ecommerce Payment, Operations & Innovation Manager to oversee and enhance the ecommerce customer journey, focusing on operational excellence and innovation. The role involves managing end-to-end ecommerce operations, collaborating with cross-functional teams, and driving improvements through technology and customer insights.
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Job Summary
This role is responsible for the day-to-day performance and operational excellence of the ecommerce experience across the full customer journey while driving continuous improvement through innovation.
The position acts as a bridge between Operations, Product, and Technology to incubate early-stage ideas and pilot emerging capabilities like AI before scaling them into formal roadmaps.
Bose offers a competitive compensation package with a hiring range of $113,800-$156,550 in Framingham, Massachusetts, along with comprehensive health benefits and a generous employee discount.
Matching Summary
Match Score: 75
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Bose Corporation is seeking an Ecommerce Payment, Operations & Innovation Manager to oversee and enhance the ecommerce customer journey, focusing on operational excellence and innovation. The role involves managing end-to-end ecommerce operations, collaborating with cross-functional teams, and driving improvements through technology and customer insights.
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