Concierge - Bvlgari Hotel Milano

Marriott

Milano, Italy
Not specified
Respond to guest requests
Provide information to guests
Handle guest calls
The Bvlgari Hotel Milano, part of Marriott, is seeking a Concierge to respond to guest requests, provide information about the hotel and local amenities, and ensure a high level of guest satisfaction. The role requires strong communication skills, professionalism, and a commitment to maintaining quality standards

Job Summary

  • Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.
  • Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Matching Summary

Match Score: 75

The Bvlgari Hotel Milano, part of Marriott, is seeking a Concierge to respond to guest requests, provide information about the hotel and local amenities, and ensure a high level of guest satisfaction. The role requires strong communication skills, professionalism, and a commitment to maintaining quality standards.

Skills & Requirements

Must-have

  • respond to guest requests
  • provide information to guests
  • handle guest calls
  • resolve guest problems
  • maintain professional appearance
  • work with other employees

Nice-to-have

  • anticipate guest needs
  • develop positive relationships
  • support team goals
  • listen and respond appropriately

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter