APAC Manager, Order Management, eero

Amazon

Sydney, NSW, Australia
Not specified; not specified; not specified
On-site
Manage apac order management processes
Partner with isps for billing and logistics
Ensure sla compliance for orders and returns
You will lead the order management strategy for the APAC region while executing customer and partner processes

Job Summary

  • You will lead the order management strategy for the APAC region while executing customer and partner processes.
  • The role requires close collaboration with Partner Success, Finance, Business Development, Legal, and Manufacturing Operations teams.
  • Success in this position depends on meeting SLAs for all customers' orders and troubleshooting system issues efficiently.

Matching Summary

You will lead the order management strategy for the APAC region while executing customer and partner processes.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage APAC order management processes
  • Partner with ISPs for billing and logistics
  • Ensure SLA compliance for orders and returns
  • Automate order and billing workflows
  • Collaborate across Finance and Legal teams

Nice-to-have

  • Strong communication and reporting skills
  • Passion for supporting end users and partners
  • Experience with cross-functional leadership
  • Technical aptitude for operational tools

Key Requirements

  • Understanding of ordering, shipping, and billing processes
  • Knowledge of tools for order and billing automation
  • Experience managing international expansion processes

Work Rights

Not specified

Tailored Resume

Cover Letter