Insurance Call Center Representative

DXC Technology

Hybrid
Strong verbal and written communication skills
Ability to manage difficult conversations
Experience in high-volume client-facing environment
DXC Technology is looking for an Insurance Call Center Representative to support clients with inquiries regarding insurance and financial products. The role emphasizes strong communication skills and attention to detail within a hybrid working environment

Job Summary

  • The role involves supporting clients with regulated financial and insurance-related services while maintaining high service levels.
  • Candidates must be able to handle inbound customer calls, resolve issues, and document interactions accurately in internal systems.
  • DXC Technology fosters an inclusive environment prioritizing in-person collaboration while offering flexibility for wellbeing and productivity.

Matching Summary

Match Score: 85

DXC Technology is looking for an Insurance Call Center Representative to support clients with inquiries regarding insurance and financial products. The role emphasizes strong communication skills and attention to detail within a hybrid working environment.

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to manage difficult conversations
  • Experience in high-volume client-facing environment
  • Attention to detail and organizational skills
  • Ability to navigate multiple systems efficiently

Nice-to-have

  • Customer-focused mindset with service excellence
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Adaptability to quickly learn new systems
  • Calm and professional demeanor under pressure

Key Requirements

  • High school diploma or equivalent (G.E.D.)
  • 2+ years of experience in customer service or call center
  • Comfortable working in a fast-paced, metrics-driven environment

Work Rights

Not specified

Tailored Resume

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