Service Sales Officer

KONE

Zhuhai, China
Telesales and phone sales
Customer relationship development
Lead qualification and communication
The role involves proactive telesales to create opportunities, focusing on maintenance contract conversions, renegotiations, and new digital services for core customers

Job Summary

  • The role involves proactive telesales to create opportunities, focusing on maintenance contract conversions, renegotiations, and new digital services for core customers.
  • Responsibilities include proactive customer relationship development, lead qualification, handling inbound/outbound telesales, and ensuring successful conversions with existing and new maintenance customers.
  • The company fosters an innovative and collaborative working culture where employee engagement, sustainability, ethical business practices, and mutual trust are highly valued.

Matching Summary

The role involves proactive telesales to create opportunities, focusing on maintenance contract conversions, renegotiations, and new digital services for core customers.

Skills & Requirements

Must-have

  • Telesales and phone sales
  • Customer relationship development
  • Lead qualification and communication
  • Contract renegotiation and prevention
  • Complaint and query handling
  • Market and competitor information gathering

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical practices
  • Trust and respect among co-workers
  • Recognition of good performance

Key Requirements

  • Experience in sales
  • Customer service skills
  • CRM tool usage

Work Rights

Not specified

Tailored Resume

Cover Letter