Technical Support Representative

RELX

Not specified
Excellent verbal and written communication skills
Ability to quickly learn enterprise ai tools
Experience in customer service/technical support
RELX is seeking a Technical Support Representative to provide initial and routine post-sale technical support. The ideal candidate should possess strong communication skills, technical support experience, and the ability to work in a fast-paced environment while maintaining a professional demeanor

Job Summary

  • The role involves providing initial technical support and handling routine post-sale support assignments.
  • You will consult documentation and internal resources to research and diagnose issues while maintaining professional communication.
  • The company offers country-specific benefits and is committed to a fair hiring process.

Matching Summary

Match Score: 85

RELX is seeking a Technical Support Representative to provide initial and routine post-sale technical support. The ideal candidate should possess strong communication skills, technical support experience, and the ability to work in a fast-paced environment while maintaining a professional demeanor.

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Ability to quickly learn enterprise AI tools
  • Experience in Customer Service/Technical Support

Nice-to-have

  • Self-motivated with a positive attitude
  • Ability to work in a fast-paced environment
  • Friendly and empathetic communication skills

Key Requirements

  • Bachelor's degree holder in any field
  • At least 2 years of Customer Service/Technical Support experience
  • Must have a successful or above rating in the last Enabling Performance cycle

Work Rights

Not specified

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