Not specified (assumed to be in-person based on the nature of the role).
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement and basic sales
The Head Universal Banker position at Publix Serving (Civica) in Mount Kisco, New York, involves leading and mentoring a branch team while providing exceptional service to customers. The role emphasizes both sales and service skills, compliance, and risk management, aiming to enhance client experiences through digital engagement and personal interactions
Job Summary
The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales, service, and compliance routines.
This role requires executing all service transactions and sales while championing risk and control to ensure consistent delivery of client experiences.
Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages for eligible employees.
Matching Summary
Match Score: 85
The Head Universal Banker position at Publix Serving (Civica) in Mount Kisco, New York, involves leading and mentoring a branch team while providing exceptional service to customers. The role emphasizes both sales and service skills, compliance, and risk management, aiming to enhance client experiences through digital engagement and personal interactions.
Salary
Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.