Operational Support Analyst

University of Arkansas System

$25ph; not specified; not specified
Part-time (up to 20 hours per week, temporary)
Workday operational support
Duplicate record resolution
Ticket review and research
The University of Arkansas System is seeking an Operational Support Analyst to assist in managing daily operational tasks related to the Workday system. The ideal candidate should possess a minimum of 30 hours of undergraduate education and one year of related experience, with skills in data management and strong communication abilities

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, responsible for daily review and resolution of duplicate records, ticket review, research, and documentation verification.
  • The role will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks as assigned by the Manager of Operational Support.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

Match Score: 75

The University of Arkansas System is seeking an Operational Support Analyst to assist in managing daily operational tasks related to the Workday system. The ideal candidate should possess a minimum of 30 hours of undergraduate education and one year of related experience, with skills in data management and strong communication abilities.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Operational Support
  • Duplicate record resolution
  • Ticket review and research
  • Campus-focused reporting
  • Proficient Excel skills

Nice-to-have

  • Creative thinking
  • Independent remote work
  • Strong attention to detail
  • Manage multiple tasks

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • Experience managing technical requirements
  • Experience with large data volumes

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter