Veterinary Customer Service Specialist

Ohio State University

Columbus, Ohio, USA
$17.00 - $21.77 ph
Respond to medical emergencies
Handle client and clinician calls
Accurate hospital computer system entry
Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Duties include responding to routine, complex and medical emergency situations in a professional manner and answering and directing internal and external calls appropriately.
  • The position requires evening and weekend hours, which are eligible for shift differential, and holidays are required based on a team rotation.

Matching Summary

Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

$17.00 - $21.77

Skills & Requirements

Must-have

  • Respond to medical emergencies
  • Handle client and clinician calls
  • Accurate hospital computer system entry
  • Use medical terminology
  • Money handling practices
  • University privacy standards

Nice-to-have

  • Professional demeanor
  • Problem-solving skills
  • Team collaboration

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience
  • 2-4 years of relevant experience preferred
  • Standing for long periods
  • Exposure to animal dander
  • Exposure to zoonotic diseases
  • Exposure to needle sticks
  • Exposure to hazardous chemicals
  • Exposure to bio hazardous waste
  • Weekend, nights, and/or holiday hours

Work Rights

Not specified

Tailored Resume

Cover Letter