As an Apps Support Lead Analyst, you will take a leadership role in shaping and overseeing the production environment for Citi's critical Reference Data Applications
Job Summary
As an Apps Support Lead Analyst, you will take a leadership role in shaping and overseeing the production environment for Citi's critical Reference Data Applications.
Our mission is to deliver a world-class client experience by digitizing services, eliminating manual work, and ensuring our platforms can scale for growth.
You will join a high-performing team and be a key influencer in building a robust, world-class Production Support platform.
Matching Summary
As an Apps Support Lead Analyst, you will take a leadership role in shaping and overseeing the production environment for Citi's critical Reference Data Applications.
Skills & Requirements
Must-have
Unix/Linux and advanced Shell scripting
enterprise monitoring tools
log aggregation platforms
containerization platforms
relational and NoSQL databases
messaging solutions
REST APIs
Nice-to-have
programming language for automation
Generative AI / Large Language Models
modern observability standards
Key Requirements
8+ years in a Production Support role
SME-level expertise in Unix/Linux
Expert-level knowledge of enterprise monitoring tools
Proven experience in mentoring junior team members
Extensive experience with containerization platforms
Deep experience with relational and NoSQL databases
Deep knowledge of messaging solutions
Significant experience working with REST APIs
Expert understanding of distributed application architecture
Excellent written and verbal communication skills
Bachelor's/University Degree or equivalent experience