Patient Service Specialist, Day Shift, Imaging Services

Adventist Rehabilitation Hospital of Maryland Inc

Germantown, MD, USA
Base: $19.64 - $25.65; bonus/equity: not specified...
Customer relations skills
Computerized scheduling system
Verify patient demographic information
Greet and directs patients for appointment, tests, referrals and information utilizing effective customer relations skills and telephone techniques

Job Summary

  • Greet and directs patients for appointment, tests, referrals and information utilizing effective customer relations skills and telephone techniques.
  • Obtains documents and verifies patient demographic financial and insurance information using a computerized scheduling system.
  • Work life balance through nonrotating shifts, recognition and rewards for professional expertise, and comprehensive benefits including medical, dental, vision, and paid time off.

Matching Summary

Greet and directs patients for appointment, tests, referrals and information utilizing effective customer relations skills and telephone techniques.

Salary

Base: $19.64 - $25.65; Bonus/Equity: Not specified; Benefits: Medical, Prescription, Dental, Vision, Disability, Life Insurance, PTO, Retirement contribution and match

Skills & Requirements

Must-have

  • Customer relations skills
  • Computerized scheduling system
  • Verify patient demographic information
  • Collect payment due
  • Answer inquiries regarding services

Nice-to-have

  • Extend God’s care
  • Ministry of healing
  • Faith-based organization
  • Compassionate care

Key Requirements

  • High School Diploma
  • Three years customer service experience
  • One year patient scheduling experience preferred
  • Computerized patient scheduling system experience
  • Familiarity with medical insurance
  • Familiarity with medical terminology
  • Typing skill of 30 wpm

Work Rights

Not specified

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