Enrollment Services Advisor I

Texas A&M University

College Station, Texas, US
Base: $45,000; bonus/equity: not specified; benefi...
Customer service in higher education
Knowledge of student information systems
Financial aid counseling expertise
As an Enrollment Services Advisor I, you’ll assist prospective, current, and former students with their enrollment needs, including scholarships, financial aid, veteran benefits, billing, registration, and admissions

Job Summary

  • As an Enrollment Services Advisor I, you’ll assist prospective, current, and former students with their enrollment needs, including scholarships, financial aid, veteran benefits, billing, registration, and admissions.
  • The Aggie One Stop provides integrated student services enhancing the student experience by offering high quality customer service across multiple enrollment-related offices.
  • Texas A&M University offers comprehensive benefits including medical, dental, vision, paid holidays, sick leave, vacation, retirement system enrollment, professional development, and educational assistance.

Matching Summary

As an Enrollment Services Advisor I, you’ll assist prospective, current, and former students with their enrollment needs, including scholarships, financial aid, veteran benefits, billing, registration, and admissions.

Salary

Base: $45,000; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, paid holidays, sick leave, vacation, retirement, professional development, tuition assistance

Skills & Requirements

Must-have

  • Customer service in higher education
  • Knowledge of student information systems
  • Financial aid counseling expertise
  • Enrollment and admissions advising
  • Proficient in Microsoft products
  • Communicate via multiple formats

Nice-to-have

  • Bilingual in Spanish
  • Experience in outreach and retention
  • Presentation and workshop delivery
  • Mentoring or training new staff
  • Adaptable and customer service oriented

Key Requirements

  • Bachelor's degree or equivalent experience
  • Four months of customer service or related experience
  • More than one year experience in higher education enrollment areas
  • Knowledge of federal, state, and institutional policies
  • Experience advising students in higher education

Work Rights

Not specified

Tailored Resume

Cover Letter