Customer Service Supervisor

Agilent Technologies UK

Chengdu, China
Team leadership experience
Customer service expertise
Bilingual in english and mandarin
The role involves leading a team of Customer Service Representatives to ensure superior customer experience

Job Summary

  • The role involves leading a team of Customer Service Representatives to ensure superior customer experience.
  • The supervisor will resolve customer issues promptly and maintain service quality across operations.
  • Collaboration with internal and external partners is essential to drive organizational goals and optimize processes.

Matching Summary

The role involves leading a team of Customer Service Representatives to ensure superior customer experience.

Skills & Requirements

Must-have

  • Team leadership experience
  • Customer service expertise
  • Bilingual in English and Mandarin

Nice-to-have

  • Strong problem-solving skills
  • Ability to work under pressure
  • Mentoring and coaching experience

Key Requirements

  • Bachelor degree or above
  • Minimum 7 years of customer service experience
  • Prior supervisory experience preferred

Work Rights

Not specified

Tailored Resume

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