Healthcare Collections Specialist

Firstsource

Remote
Remote
Maneuver between several software systems
Maintain confidential remote work area
Answer inbound patient calls
The Healthcare Collections Specialist performs specialized collection work on behalf of clients to help in reducing their outstanding accounts receivables

Job Summary

  • The Healthcare Collections Specialist performs specialized collection work on behalf of clients to help in reducing their outstanding accounts receivables.
  • This role involves answering inbound calls from patients requesting assistance with payments and placing outbound calls to resolve outstanding medical/healthcare bills.
  • Daily commitment is required to remain up to date with all aspects of collection laws and company compliance requirements, including the Fair Debt Collection Practices Act (FDCPA).

Matching Summary

The Healthcare Collections Specialist performs specialized collection work on behalf of clients to help in reducing their outstanding accounts receivables.

Skills & Requirements

Must-have

  • Maneuver between several software systems
  • Maintain confidential remote work area
  • Answer inbound patient calls
  • Place outbound patient calls
  • Work within a virtual team
  • Adhere to collection laws
  • Follow federal collection laws

Nice-to-have

  • Demonstrate initiative and creativity
  • Capacity to prioritize multiple tasks
  • Highly incented environment

Key Requirements

  • High school diploma or equivalent required
  • 6 months customer service experience
  • Ability to type 30-40 wpm

Work Rights

Not specified

Tailored Resume

Cover Letter