Night Concierge

Greystar

Southampton, United Kingdom
Exceptional 24/7 resident experience
Outstanding customer service
Highest standards of safety and cleanliness
Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community

Job Summary

  • Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.
  • Provides reception, administration, and exceptional customer service and safety support, including key management and handling lock outs, and ensures all relevant Company policies and procedures are actioned effectively.
  • Manages common amenity areas ensuring that the property is presented to an exceptional standard by undertaking or delegating minor cleaning and investigating and resolving minor maintenance issues.

Matching Summary

Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.

Skills & Requirements

Must-have

  • Exceptional 24/7 resident experience
  • Outstanding customer service
  • Highest standards of safety and cleanliness
  • Reception and administration support
  • Key management and lock out handling
  • Responding to booking enquiries
  • Managing common amenity areas
  • Ensuring a safe and secure environment

Nice-to-have

  • Role model at all times
  • Smooth running of social events
  • Encouraging resident engagement
  • Positive community relationships
  • Flexible approach to work

Key Requirements

  • Demonstrates a flexible approach to work

Work Rights

Not specified

Tailored Resume

Cover Letter