Rtw Case Manager

457

Sydney, Australia
Not specified; not specified; generous discounts, ...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers through their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers through their recovery journey.
  • EML fosters a learning culture that invests in employee development while offering flexibility to work from home up to three days per week after month three.
  • Employees benefit from a diverse team culture, comprehensive wellbeing programs including gym memberships, and generous parental leave entitlements.

Matching Summary

The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers through their recovery journey.

Salary

Not specified; Not specified; Generous discounts, wellbeing program, incentive scheme, and paid parental leave included

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking for recovery planning

Key Requirements

  • Experience in allied health, rehabilitation or disability support (advantageous)
  • High level of empathy and resilience
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter