Associate Business Support Specialist (mandarin Bilingual) - Open For Fresh Graduates

Merck Sharp & Dohme Corp

Selangor, Malaysia
**
Mandarin bilingual fluency required
English business-level fluency mandatory
Servicenow case management tool proficiency
** Merck Sharp & Dohme Corp is seeking an Associate Business Support Specialist who is bilingual in Mandarin, with openings available for fresh graduates. The role involves supporting the Source to Settle (STS) processes, focusing on customer service and case management, within a hybrid work environment. **

Job Summary

  • The role involves supporting Source to Settle processes including vendor onboarding, purchasing, invoicing, and settlements for global customers.
  • Team members will apply the 'Follow the Sun Model' to ensure timely resolution of cases with a focus on first-time resolution.
  • Candidates must demonstrate strong problem-solving skills and adhere to strict compliance requirements and Service Level Agreements.

Matching Summary

Match Score: 75

** Merck Sharp & Dohme Corp is seeking an Associate Business Support Specialist who is bilingual in Mandarin, with openings available for fresh graduates. The role involves supporting the Source to Settle (STS) processes, focusing on customer service and case management, within a hybrid work environment. **

Skills & Requirements

Must-have

  • Mandarin bilingual fluency required
  • English business-level fluency mandatory
  • ServiceNow case management tool proficiency

Nice-to-have

  • SAP ECC and Ariba experience desired
  • Continuous improvement mindset
  • Positive engaging disposition

Key Requirements

  • Bachelor's degree in accounting, finance, or business administration preferred
  • Mandarin language proficiency (written and spoken)
  • Fresh graduates are explicitly encouraged to apply

Work Rights

Not specified

Tailored Resume

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