The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients
Job Summary
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients.
You will help us make health happen by communicating effectively, positively and professionally with prospective self-pay patients, providing them with information on treatments, packages, pricing and consultants available.
Joining Bupa in this role you will receive the following benefits and more: Bupa health insurance as a benefit in kind, an enhanced pension plan and life insurance.
Matching Summary
The role of Self-Pay administrator is to provide excellent customer service to existing and prospective Self-Pay patients.
Salary
£30,900; Not specified; Excellent benefits
Skills & Requirements
Must-have
Exceptional telephone and email communication
Customer service experience
Financial numeracy
Stakeholder management skills
Proactive problem solving
Nice-to-have
Understanding of private healthcare
Ideas generation for improvements
Promote Bupa's secondary care sites
Key Requirements
Experience in sales, customer service, account management
Good financial numeracy
Exceptional communication skills – verbal and written