Proactively gather, research, and analyze data from various sources to gain insights and support decision-making processes related to the digital employee experience
Job Summary
Proactively gather, research, and analyze data from various sources to gain insights and support decision-making processes related to the digital employee experience.
Act as a subject matter expert on digital employee experience tools, driving collaboration with the automation team to design and implement remediation strategies and automation solutions.
Stay updated on emerging technologies, industry trends, and best practices to identify opportunities for process improvements within the proactive engineering team.
Matching Summary
Proactively gather, research, and analyze data from various sources to gain insights and support decision-making processes related to the digital employee experience.
Skills & Requirements
Must-have
Nexthink
data analysis
digital employee experience
ServiceNow
SCCM
Excel and PowerPoint proficiency
Nice-to-have
cross-functional collaboration
proactive measures implementation
emerging technologies awareness
process improvement identification
Key Requirements
Bachelor's degree in a relevant field
6+ years of experience in relevant field/IT
Endpoint troubleshooting experience with Windows and/or MAC