Customer Service Representative -field

Ziegenfelder Corporation

Competitive hourly wage; benefits: medical, dental...
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Ability to work independently and as part of a team
Strong verbal and written communication skills
Experience resolving customer issues and inquiries
** Ziegenfelder Corporation is seeking a Customer Service Representative to resolve customer issues and assist in sales within a local office environment. The ideal candidate should possess strong communication skills, the ability to multitask, and prior customer service experience. **

Job Summary

  • The role involves resolving customer issues including billing inquiries, sales opportunities, and product troubleshooting in a local office environment.
  • Candidates will receive a competitive hourly wage, free or discounted services, and an attractive benefits package including medical, dental, vision, and 401k effective immediately upon hire.
  • Success requires the ability to multi-task efficiently, communicate effectively, and maintain accurate records while achieving company sales and service goals.

Matching Summary

Match Score: 75

** Ziegenfelder Corporation is seeking a Customer Service Representative to resolve customer issues and assist in sales within a local office environment. The ideal candidate should possess strong communication skills, the ability to multitask, and prior customer service experience. **

Salary

Competitive hourly wage; Benefits: Medical, dental, vision, 401k, paid time off, holidays; Free/discounted services included

Skills & Requirements

Must-have

  • Ability to work independently and as part of a team
  • Strong verbal and written communication skills
  • Experience resolving customer issues and inquiries
  • Proficiency with PC and computer applications
  • High school diploma or equivalent required

Nice-to-have

  • 1-2 years of customer service experience preferred
  • Advanced degrees or certifications preferred
  • Ability to develop through coaching and counseling
  • Ethical decision-making capabilities
  • Sales and upgrade goal achievement mindset

Key Requirements

  • 1-2 years of customer service experience preferred
  • High school diploma or equivalent
  • Regular, punctual, and consistent attendance

Work Rights

Not specified

Tailored Resume

Cover Letter