Associate Member Services Officer

State Employees' Credit Union

Monroe, North Carolina, US
Not specified; not specified; not specified
Office setting (not specified as hybrid or remote)
High school diploma or ged equivalent
Compliance with credit union policies
Cash drawer management and balancing
The State Employees' Credit Union is seeking an entry-level Associate Member Services Officer in Monroe, North Carolina, to provide excellent member service and support branch operations. The role involves handling member inquiries, managing cash operations, and beginning training in lending and collections

Job Summary

  • The Associate Member Services Officer is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
  • Responsibilities include managing cash drawers, processing wire transfers, troubleshooting account issues, and assisting with notary services in a team-oriented environment.
  • Candidates must demonstrate SECU's core values of 'People Helping People' and complete the Credit Union Core Module Program within 12 months of hire.

Matching Summary

Match Score: 75

The State Employees' Credit Union is seeking an entry-level Associate Member Services Officer in Monroe, North Carolina, to provide excellent member service and support branch operations. The role involves handling member inquiries, managing cash operations, and beginning training in lending and collections.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Compliance with credit union policies
  • Cash drawer management and balancing
  • Confidentiality of member information
  • Professional verbal and written communication

Nice-to-have

  • Positive attitude toward members and teammates
  • Aptitude for developing member trust
  • Strong problem-solving skills
  • Willingness to learn new financial products
  • Adherence to professional appearance standards

Key Requirements

  • High school diploma or GED required
  • Completion of Credit Union Core Module Program within 12 months
  • Not specified (Bachelor's degree preferred but not mandatory)

Work Rights

Not specified

Tailored Resume

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