Customer Experience Technician

FISHER & PAYKEL CUSTOMER SERVICES PTY

Adelaide, Australia
Base: competitive salary + incentives; bonus/equit...
Repair and test appliance operation
Manage van stock of spare parts
Provide premium customer service
You will carry out professional quality service repairs directly to our customers at their residence or in the workshop

Job Summary

  • You will carry out professional quality service repairs directly to our customers at their residence or in the workshop.
  • A major benefit within this role is flexibility as it supports a "work out of home" model which means you do not have to travel each morning or night to the workshop.
  • Fisher & Paykel is an Equal Opportunity Employer committed to a culture of curiosity, innovation, and sustainability.

Matching Summary

You will carry out professional quality service repairs directly to our customers at their residence or in the workshop.

Salary

Base: Competitive salary plus incentives; Bonus/Equity: Not specified; Benefits: Tools of the trade, uniform, phone, continuous training, career progression

Skills & Requirements

Must-have

  • Repair and test appliance operation
  • Manage van stock of spare parts
  • Provide premium customer service
  • Use tools of the trade including van and phone
  • Complete service paperwork and cash collection

Nice-to-have

  • Sustainably minded approach
  • Positive, friendly approachable nature
  • Continuous training and development
  • Collaborative team environment

Key Requirements

  • Electrical License or Restricted Electrical Workers License preferred
  • Industry experience as a minimum
  • Strong communication and PC skills

Work Rights

Not specified

Tailored Resume

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