Mission Control Specialist

Point72

New York, United States
Base: $200,000-$280,000 usd; bonus/equity: discret...
On-site
10+ years incident management experience
Production support and operations background
Servicenow jira pagerduty tool proficiency
The role involves acting as a command-and-control lead for major incidents to drive rapid restoration and informed decision-making

Job Summary

  • The role involves acting as a command-and-control lead for major incidents to drive rapid restoration and informed decision-making.
  • Candidates must possess over 10 years of experience in incident, problem, change, and event management within large-scale enterprise environments.
  • Point72 offers comprehensive benefits including fully-paid health care, generous parental leave, and tuition assistance.

Matching Summary

The role involves acting as a command-and-control lead for major incidents to drive rapid restoration and informed decision-making.

Salary

Base: $200,000-$280,000 USD; Bonus/Equity: Discretionary bonus compensation included; Benefits: Comprehensive package with health care and 401(k) match

Skills & Requirements

Must-have

  • 10+ years incident management experience
  • Production support and operations background
  • ServiceNow Jira PagerDuty tool proficiency
  • Disaster recovery failover execution
  • Global follow-the-sun shift work capability

Nice-to-have

  • Strong analytical troubleshooting skills
  • Experience in highly regulated environments
  • Commitment to ethical standards
  • Agile DevOps methodology familiarity
  • Cross-functional team leadership ability

Key Requirements

  • 10+ years in incident and change management
  • Hands-on production support experience
  • Shift work availability for global operations
  • Experience with financial services or regulated sectors

Work Rights

Not specified

Tailored Resume

Cover Letter