Senior Sw Support Engineer

Candescent

Bangalore, IN, United States
Software support and development experience
Subject matter expert on products
Troubleshoot product or system problems
Candescent is transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions

Job Summary

  • Candescent is transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions.
  • Success requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results.
  • Responsibilities include input on planning and coordinating software deployment, configuration at scale, ensuring compliance with ITIL policies, and troubleshooting issues.

Matching Summary

Candescent is transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions.

Skills & Requirements

Must-have

  • Software support and development experience
  • Subject matter expert on products
  • Troubleshoot product or system problems
  • Design corrective actions for problems
  • Collaborate with technical suppliers
  • Manage multiple issues concurrently

Nice-to-have

  • Client-first mindset
  • Flexibility in fast-paced environment
  • Performance-driven team player
  • Building internal and external relationships
  • Proactively search for trends

Key Requirements

  • Minimum of 6 years software related job experience
  • Bachelor of Science or Master of Science degree
  • Knowledgeable across Candescent product range
  • Knowledgeable on assigned solution(s) to SME level
  • Knowledgeable on 3rd party products

Work Rights

Not specified

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