Associate, Loan Platforms Account Services (emea Shift)

GOCal

Kuala Lumpur, Malaysia
Hybrid
Loan platforms account services
Syndicated loan market
Onboarding documentation review
The Associate will be responsible for all onboarding, data research, and processing functions on the Loan Operations Team, gaining exposure to the financial market and interacting with clients

Job Summary

  • The Associate will be responsible for all onboarding, data research, and processing functions on the Loan Operations Team, gaining exposure to the financial market and interacting with clients.
  • Responsibilities include reviewing onboarding documentation, creating and maintaining entity identifiers, managing user and trade accounts, and assisting clients with self-service functionalities.
  • The company offers a comprehensive benefits package including health and wellness, flexible downtime, continuous learning resources, and investment in the future.

Matching Summary

The Associate will be responsible for all onboarding, data research, and processing functions on the Loan Operations Team, gaining exposure to the financial market and interacting with clients.

Skills & Requirements

Must-have

  • Loan Platforms Account Services
  • Syndicated loan market
  • Onboarding documentation review
  • Entity identifier maintenance
  • User and trade account management
  • Client support and issue resolution

Nice-to-have

  • Positive proactive attitude
  • Customer service experience
  • Agile workforce capability
  • Continuous improvement mindset

Key Requirements

  • Bachelor's Degree or equivalent work experience
  • Fluent English speaking, reading, and writing
  • Ability to handle stressful customer situations
  • Organize and prioritize complex issues
  • Proficient PC skills, especially Microsoft Word and Excel
  • 1-3 years financial/syndicated loan industry experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter