Transportation Customer Support Specialist, Amazon Shipping Operations

Amazon

San Jose, Costa Rica
On-site
Customer service experience
Transportation knowledge
Problem-solving skills
This role involves assisting in the resolution of customer and stakeholder issues related to freight movements

Job Summary

  • This role involves assisting in the resolution of customer and stakeholder issues related to freight movements.
  • Selected candidates will work in a fast-paced, high-volume environment with opportunities for growth.
  • You will be at the front-line ensuring timely shipments during network disruptions.

Matching Summary

This role involves assisting in the resolution of customer and stakeholder issues related to freight movements.

Skills & Requirements

Must-have

  • customer service experience
  • transportation knowledge
  • problem-solving skills

Nice-to-have

  • assertive communication
  • organizational skills
  • ability to work in fast-paced environment

Key Requirements

  • background in customer service
  • experience in transportation or supply chain
  • legally authorized to work in Costa Rica

Work Rights

Must be located in Costa Rica

Tailored Resume

Cover Letter