Advisor: Contact Centre - 27hrs Per Week

Tauranga City Council

Tauranga, New Zealand
Not specified; benefits: 5 weeks annual leave; car...
On-site
Excellent communication skills
Attention to detail
Problem solving ability
The Tauranga City Council is seeking a part-time Advisor for their Contact Centre, requiring 27 hours a week during specific shifts. The role involves providing exceptional customer service to the community through various channels, including phone, email, and social media

Job Summary

  • This role serves as the first point of contact for enquiries received through the Council's Contact Centre across multiple channels.
  • The position requires working fixed shifts including evenings and weekends with an initial six-week training period.
  • Tauranga City Council offers a wide range of benefits including five weeks annual leave and career development opportunities.

Matching Summary

Match Score: 85

The Tauranga City Council is seeking a part-time Advisor for their Contact Centre, requiring 27 hours a week during specific shifts. The role involves providing exceptional customer service to the community through various channels, including phone, email, and social media.

Salary

Not specified; Benefits: 5 weeks annual leave; Career development opportunities available

Skills & Requirements

Must-have

  • Excellent communication skills
  • Attention to detail
  • Problem solving ability
  • Fixed shift availability required

Nice-to-have

  • Proven work experience
  • Community-focused mindset
  • Supportive team environment

Key Requirements

  • Legal right to live and work in New Zealand
  • Availability for specific fixed shift patterns

Work Rights

Must have legal right to live and work in New Zealand

Tailored Resume

Cover Letter